Add Users to Cloud Account
Manage team access to your cloud infrastructure
Add multiple users to your cloud account to enable team collaboration and shared access to the Cloud Control Panel.
Current Process
The ability for cloud customers to create teams and manage users is currently under development.
How to Add Users Now
Open a support ticket and our team will add as many users as you need to your cloud account.
Submit Support Ticket →Information to Include in Your Ticket:
- Email address for each user to add
- Full name of each user
- Any specific permission requirements (if applicable)
User Permissions
Additional cloud users you add will have specific access levels depending on where they're added.
✓ Cloud Control Panel Access
- • Deploy and manage instances
- • Create snapshots and backups
- • Configure networks and storage
- • Access VNC console
- • View resource usage
× No Access By Default
- • Billing information
- • Payment methods
- • Invoices and receipts
- • Support tickets
- • Account settings
💡 Need billing and support access? You can add users as subcontacts in the Client Area to grant them access to billing and support features.
🚀Self-Service User Management Coming Soon
We're actively developing a self-service user management system that will allow you to:
- ▸Add and remove team members directly from the Cloud Control Panel
- ▸Set granular role-based permissions for each user
- ▸Create custom roles with specific access levels
- ▸Audit user activity and track changes
- ▸Manage API access and credentials for automation
Until then, our support team is happy to help you manage user access—just open a ticket!