Understanding RamNode's automated DDoS protection system
RamNull is our customized DDoS mitigation system. RamNull automatically nullroutes targeted IPs when an attack exceeds our filtering capacity, protecting our network infrastructure while the attack is ongoing.
Our monitoring systems continuously analyze network traffic. When an IP address receives traffic that exceeds normal thresholds or filtering capacity, RamNull is triggered.
The targeted IP address is automatically nullrouted, meaning all traffic to that IP is dropped at our network edge. This protects our infrastructure and other customers from collateral damage.
RamNull monitors the situation and automatically removes the nullroute once the attack subsides. This typically occurs within 1-4 hours but can vary based on attack persistence.
When RamNull engages, you'll typically receive an email notification. The email will include:
In most cases, the best option is to wait. RamNull will automatically remove the nullroute once the attack stops. This usually takes 1-4 hours.
If you need immediate access, you can open a support ticket to request a new IP address. Note that if the attacker follows you to the new IP, it may also be nullrouted.
For better protection, consider upgrading to a DDoS-filtered IP address (available in Atlanta, New York, and Los Angeles). These IPs have higher attack mitigation capacity.
You can check if an IP is nullrouted by trying to ping it or by contacting support. The nullroute is applied at the network level, so you won't see it in your VPS configuration.