RamNode logo
    Sign UpLogin
    Back to Shared Hosting Documentation

    Creating Email Accounts

    Set up professional email addresses using your own domain name

    Creating a New Email Account

    With cPanel, you can create professional email addresses using your own domain name (e.g., info@yourdomain.com).

    Step 1: Access Email Accounts

    1. Log into your cPanel
    2. Find the "Email" section
    3. Click on "Email Accounts"

    Step 2: Create the Account

    1. Click "Create" or "+ Create"
    2. Enter the email username (e.g., "info" for info@yourdomain.com)
    3. Select your domain from the dropdown
    4. Enter a strong password or use the password generator
    5. Set mailbox quota (storage limit) or use unlimited
    6. Click "Create"

    Email Account Settings

    Password

    Choose a strong password with uppercase, lowercase, numbers, and special characters. Use the built-in password generator for a secure random password.

    Mailbox Quota

    The mailbox quota determines storage space:

    • • Unlimited - Uses your overall account disk space
    • • Custom MB - Set a specific limit (e.g., 250 MB, 1000 MB)

    Accessing Your Email

    Webmail Access

    Access email directly through your browser:

    https://yourdomain.com/webmail
or
https://yourdomain.com:2096

    Login with your full email address and password.

    Webmail Applications

    cPanel offers two webmail applications:

    Roundcube

    Modern, user-friendly interface (recommended)

    Horde

    Feature-rich with calendar and tasks

    Email Client Configuration

    Configure email clients like Outlook, Thunderbird, or mobile mail apps:

    IMAP Settings (Recommended)

    Incoming Server:mail.yourdomain.com
    IMAP Port:993 (SSL/TLS)
    Outgoing Server:mail.yourdomain.com
    SMTP Port:465 (SSL) or 587 (TLS)
    Username:your-email@yourdomain.com
    Authentication:Required for SMTP

    POP3 Settings

    Incoming Server:mail.yourdomain.com
    POP3 Port:995 (SSL/TLS)
    Outgoing Server:mail.yourdomain.com
    SMTP Port:465 (SSL) or 587 (TLS)

    IMAP vs POP3

    IMAP (Recommended): Syncs email across all devices, emails stored on server, better for multiple devices.

    POP3: Downloads emails to device, emails typically removed from server, good for single device access.

    Managing Email Accounts

    Changing Password

    1. Go to Email Accounts in cPanel
    2. Find the email account
    3. Click "Manage"
    4. Scroll to "Security" section
    5. Enter new password
    6. Click "Update Email Settings"

    Changing Quota

    1. Go to Email Accounts
    2. Click "Manage" for the account
    3. Find "Storage" section
    4. Adjust quota slider or enter custom value
    5. Click "Update Email Settings"

    Deleting Email Account

    1. Go to Email Accounts
    2. Find the email account to delete
    3. Click "Delete"
    4. Confirm deletion

    Warning

    Deleting an email account will permanently delete all emails and cannot be undone. Make sure to backup any important emails first.

    Email Forwarders & Autoresponders

    Email Forwarders

    Forward emails from one address to another:

    1. In cPanel, go to "Email" → "Forwarders"
    2. Click "Add Forwarder"
    3. Enter the address to forward FROM
    4. Enter the destination address to forward TO
    5. Click "Add Forwarder"

    Autoresponders

    Set up automatic replies (e.g., vacation messages):

    1. In cPanel, go to "Email" → "Autoresponders"
    2. Click "Add Autoresponder"
    3. Select the email address
    4. Enter subject and message
    5. Set start/stop times (optional)
    6. Click "Create"

    Troubleshooting

    Can't Send or Receive Email

    • Check email client settings (server, ports, SSL)
    • Verify username and password are correct
    • Check mailbox quota isn't full
    • Ensure SMTP authentication is enabled
    • Check spam folder for missing emails

    Email Going to Spam

    • Set up SPF records
    • Configure DKIM authentication
    • Enable DMARC
    • Avoid spam trigger words in subject
    • Ask recipients to whitelist your address

    Mailbox Full

    • Delete old emails
    • Empty trash/deleted items folder
    • Increase mailbox quota in cPanel
    • Archive old emails locally

    Best Practices

    • • Use strong, unique passwords for each email account
    • • Enable spam filters
    • • Regularly backup important emails
    • • Set appropriate mailbox quotas
    • • Use IMAP for multi-device access
    • • Keep email client software updated